Use of Terms and Language that Create Division

Language is important. Lean was born out of an attempt to copy successful practices from Toyota and other Japanese companies. This resulted in the use of Japanese words to describe things that could better be described with plain English, particularly when talking to...

Staff Support with Over-Emphasis on Certification

Part 6 of our series on the 7 Common Mistakes Made with Lean or Six Sigma Initiatives. Click the link to see the rest of the list. Having continuous improvement staff positions is a great idea if your business is large enough to support it. A question that needs to be...