Inherent Complexity versus Inherent Simplicity. Do you believe your business is inherently simple, or is your mindset that business is complex and difficult to distill down?
There are significant implications to holding an ‘Inherent Complexity’ mindset and worldview. Having an ‘Inherent Complexity’ mindset will result in you making decisions and taking actions that are less than optimum for you and your business.
When an organization operates under the assumption of complexity they do not seek to first simplify before problem solving. At the core of the Inherent Simplicity mindset is that EVERY conflict can be solved as a WIN – WIN if you first simplify the problem and identify the core assumptions/issues that lead to the conflict and solve them instead.
The alternative to a WIN – WIN solution is the WIN – LOSE solution, and if you are playing the WIN – LOSE game, realize that it is always a losing proposition – maybe not today, but in the long run you willlose. Karma can be a real bitch… your WIN – LOSE will likely degenerate into a LOSE – LOSE in the long run.
A WIN – LOSE solution will likely degenerate into a LOSE – LOSE in the long run.
A great example of this can be seen in the implementation of Lean Six Sigma across countless organizations. Rather than management doing the work to simplify and cut through the complexity of their operation to identify the key leverage points to improve with LSS, they launch a broad and comprehensive implementation. It seems like a WIN – WIN as Kaizen events happen, workers are engaged, energy is created, improvements are made. Smiles abound!
Over time, if the improvement work is not linked to an important outcome or anchored to a stable operation that can sustain the improvements, the ‘improvement’ is short lived. Entropy takes over. Enthusiasm wanes. Cynicism sets in. Your WIN – WIN becomes a LOSE – LOSE you certainly did not deserve.
We believe that at the root of this scenario is the Inherent Complexity mindset. The sense that our operations are too complex to simplify down to the one (or two) constraints that limit our business’ ability to make money (profit). Yet just like every chain has a weakest link, every business too has its weak link, and spending the time to improve that one weakest link strengthens the whole business and will drive profit to the bottom line.
If you think that your business is too complex to simplify down to one or two key components that need to be improved – that your business is the exception, we would love to talk to you.
Learn to see the world as Inherently Simple and discover how much you can accomplish!