Do You Believe Your Business is Inherently Simple?

Do You Believe Your Business is Inherently Simple?

Inherent Complexity versus Inherent Simplicity. Do you believe your business is inherently simple, or is your mindset that business is complex and difficult to distill down? There are significant implications to holding an ‘Inherent Complexity’ mindset and worldview....
Did your team experience success today?

Did your team experience success today?

If you don’t know how to answer this question you have a great opportunity! I met with a business owner this week who with great animation described the following experience: He had a last minute opportunity to fill in for a team member at one of their retail stands...
Do We Really Need to Keep Score?

Do We Really Need to Keep Score?

After all, “It’s not whether you win or lose, it’s how you play the game”! Let’s eliminate the scoreboard. Let’s give ALL the participants, Ram or Patriot, who were at the Super Bowl their participation trophy. And no one would care. No one would watch. No one would...
Is Your Lean Organization Committing Muda?

Is Your Lean Organization Committing Muda?

I have always taken issue with the needless use of Japanese words when simple English will suffice. (Okay, QED and suffice are not simple English, perhaps I’m a hypocrite.) Now don’t get me wrong, I have nothing against the Japanese. In fact, my son-in-law is Japanese...
LEAN: Eliminating Waste or a Major Source of It?

LEAN: Eliminating Waste or a Major Source of It?

Let us be perfectly clear about something – the Lean and Six Sigma tool boxes are awesome, must have, tool boxes for every business. If you really want to learn how to DO THINGS RIGHT, learn these tool kits! DOing THINGS RIGHT and DOing the RIGHT THINGS are not,...

Use of Terms and Language that Create Division

Language is important. Lean was born out of an attempt to copy successful practices from Toyota and other Japanese companies. This resulted in the use of Japanese words to describe things that could better be described with plain English, particularly when talking to...